Legal
Terms & Conditions
Jill Gentry & Co. · Occupancy is designed, not chased.
Effective date: October 5, 2026
These Terms & Conditions (“Terms”) govern your use of jillgentryandco.com (the “Site”), operated by PatternFlow Systems LLC, doing business as Jill Gentry & Co. (“we,” “us,” or “our”). By using the Site, including our Move-In Method Scorecards and booking calendar, you agree to these Terms. If you do not agree, please do not use the Site.
Use of the Site
You may use the Site for lawful, professional purposes. You agree not to misuse the Site, interfere with its operation, attempt to gain unauthorized access to it, or submit false or misleading information.
Scorecards and content are for information only
The Move-In Method Scorecards, results, emails, and other content on the Site are general information to help you reflect on your sales and move-in process. They are not professional, legal, financial, or operational advice for your specific situation. Scorecard results are based only on your answers and are not a full assessment of your community.
No guarantee of results
We do not guarantee any particular occupancy, move-in, revenue, or business outcome. Examples, estimates, or figures on the Site (such as the value of a recovered move-in) are illustrations only. Actual results depend on many factors outside our control.
Calls and paid services
Booking a call through the Site does not create a client relationship or obligate either of us to anything further. Any paid services, such as the Move-In Method Assessment, Design, or Build, are governed by a separate written agreement. If that agreement conflicts with these Terms, the agreement controls.
Intellectual property
The Site and its content, including The Move-In Method, its frameworks, Scorecards, text, graphics, and logos, are owned by Jill Gentry & Co. and protected by intellectual property laws. You may use them for your own internal, non-commercial review. You may not copy, reproduce, distribute, sell, or create derivative works from them without our written permission.
Your information
Our Privacy Policy explains how we collect and use information you provide through the Site.
Third-party services and links
The Site uses third-party services, such as scheduling and email tools, and may link to other websites. We are not responsible for third-party services or websites, and your use of them may be subject to their own terms.
Disclaimer of warranties
The Site and its content are provided “as is” and “as available,” without warranties of any kind, express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components.
Limitation of liability
To the fullest extent permitted by law, Jill Gentry & Co. will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any lost profits, revenue, or data, arising from your use of the Site or its content. Our total liability for any claim related to the Site will not exceed $100.
Indemnification
You agree to indemnify and hold harmless Jill Gentry & Co. from any claims, losses, or expenses arising from your misuse of the Site or your violation of these Terms.
Governing law
These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-law rules. Any dispute will be brought in the state or federal courts located in Tarrant County, Texas, and you consent to their jurisdiction.
Changes to these Terms
We may update these Terms from time to time. We will post the updated version on this page with a new effective date. Continued use of the Site after changes means you accept the updated Terms.